jili0 Privacy Policy – How We Collect and Protect Your Personal Data
This Privacy Policy explains what personal information jili0 collects from users in the Philippines, how that information is used, and the steps we take to keep it secure. By using the jili0 platform, you agree to the practices described below.
Last updated: June 2025
1. What Information Does jili0 Collect?
When you register or use the jili0 platform, we collect several types of personal data to operate and improve the service. The main categories include:
- Account information: Your name, date of birth, email address, mobile number, and a username chosen at registration. This information is required to create and maintain your account.
- Identity verification data: Government-issued ID details and proof of address may be requested during mandatory verification processes, as required by applicable regulations.
- Payment and transaction data: Philippine Peso (₱ PHP) deposit and withdrawal records, payment method details (such as GCash or Maya account references), and transaction history. We do not store full payment credentials on our servers.
- Device and browser data: IP address, device type, operating system, browser version, and screen resolution, collected automatically when you access the Platform.
- Usage data: Pages visited, features used, session duration, betting activity, and game interactions. This helps us understand how users engage with the Platform.
- Communications data: Records of support inquiries, messages sent to our team, and any feedback you provide.
2. Why Do We Use Your Personal Data?
jili0 uses the personal information we collect for the following purposes:
- Account management: To create, verify, and maintain your account, and to process login authentication.
- Service delivery: To enable access to sportsbook betting, slot online games, live casino, and all other features of the Platform.
- Payment processing: To handle deposits and withdrawals in Philippine Peso and verify that transactions originate from legitimate sources.
- Compliance and fraud prevention: To meet legal and regulatory requirements, verify user eligibility, and detect suspicious activity that could indicate fraud, money laundering, or underage use.
- Customer support: To respond to account inquiries, technical issues, and general feedback.
- Platform improvement: To analyse usage patterns, test new features, and improve the overall experience for users in the Philippines.
- Communications: To send service-related notifications such as account updates, security alerts, or changes to our policies. We do not send unsolicited marketing emails.
3. Cookies and Tracking Technologies
The jili0 Platform uses cookies and similar technologies to support essential platform functionality and improve the user experience. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
- Essential cookies: Required for the Platform to function. These include session management, login state, and security tokens. Disabling these may prevent you from using the service.
- Functional cookies: Store preferences such as language settings and display options to personalise your experience.
- Analytics cookies: Help us understand how users navigate the Platform, which pages are visited most often, and where errors occur. This data is aggregated and does not identify individual users.
You can manage cookie preferences through your browser settings. Blocking essential cookies may affect Platform functionality. By continuing to use jili0, you consent to our use of cookies as described here.
4. Data Storage, Security, and Third-Party Sharing
Storage and security. Personal data collected by jili0 is stored on secure servers protected by industry-standard encryption. We apply access controls to limit who can view your information internally, and all data transfers between your device and our Platform are encrypted using HTTPS.
We retain your personal data for as long as your account is active or as required to comply with legal obligations. When data is no longer needed, it is securely deleted or anonymised.
Third-party sharing. jili0 does not sell or rent your personal information to third parties. We may share limited data with the following categories of partners, only to the extent necessary:
- Payment processors (such as GCash, Maya, and bank transfer services) to facilitate ₱ PHP transactions.
- Identity verification services used to confirm eligibility and comply with anti-money-laundering requirements.
- Technology and hosting providers who support Platform infrastructure, bound by confidentiality agreements.
- Regulatory authorities or law enforcement agencies, where disclosure is required by Philippine law or a lawful court order.
All third-party partners are required to handle your data in accordance with applicable data protection laws.
5. Your Rights and Minor Protection
Your data rights. As a user of the jili0 Platform in the Philippines, you have the following rights with respect to your personal data:
- Right to access: You may request a copy of the personal data we hold about you.
- Right to correction: If any information we hold is inaccurate or outdated, you may request that it be corrected. Some details, such as your registered name, may require identity verification before changes are made.
- Right to deletion: You may request that your personal data be deleted, subject to our legal obligations to retain certain records. Account closure does not automatically erase all associated data where retention is required by regulation.
- Right to restrict processing: In certain circumstances, you may request that we limit how we use your data while a concern is being investigated.
To exercise any of these rights, contact our support team at [email protected] (plain text, not a link). We will respond within a reasonable timeframe.
Protection of minors. The jili0 Platform is strictly for users aged 21 and above. We do not knowingly collect personal data from minors. If we become aware that a minor has registered an account, the account will be closed immediately and all associated data will be deleted. Parents or guardians who believe a minor has used the Platform should contact support immediately.
6. Policy Updates and How to Contact Us
Updates to this policy. jili0 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or applicable law. When material changes are made, we will notify registered users through the Platform. We encourage you to review this page periodically to stay informed.
Continued use of the jili0 Platform following the posting of an updated Privacy Policy constitutes your acceptance of those changes.
Contact. If you have questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your personal information is being handled, please reach out to our support team. You can visit the FAQ page for common questions, or contact us directly at: [email protected] (plain text address — not a clickable link).
For account-specific matters, logging into jili0 and using the in-account support channel is the most efficient way to get a response. All inquiries are handled in English and responded to promptly.
Questions About Your Privacy?
Visit our FAQ for quick answers, or log in to your account for direct support. New to jili0? Register free and start exploring the platform today.